E-business

e-Business : Impact and StrategyStudent NameSection Number of CourseInstructor NameDatee-Business : Impact and StrategyRapid developments in Information and intercourse Technology (ICT have ushered in the digital era wherein the meshwork and the computer system have been applied extensively to constitute about far-reaching changes in almost every walk of lifespan and every field of activity . One very flagrant manifestation of the ICT revolution has been the prefixing of the ubiquitous `e to a replete(p) range of human activities including byplay . E-business is defined as the occupy of business transactions and activities using in large activate electronic means and typically involving use of the Internet and the world-wide meshing (Clegg Icasati-Johanson Bennett , 2002 ,. 245Impact on Brick-and-Mortar BusinessesImplementation of ICT tools in weatherning any business implies the digitization of value chains and business processes , and utilizing the potential of these tools to create new-sprung(prenominal) value through and through the maximization of operational and financial aptitude . The direct impact of implementation of e-Business on a ceremonious business organization can be broadly assessed in terms of increased communication and computing facilities that result in time and money savings and marked convenience in operations for all concerned including the self-colored , the guests suppliers and vendors , value-added resellers and other hold partners The resultant benefits accrue in terms of high reactivity , high quality of customer service , cost decrement , reduction in cycle times and in first step up of new avenues to the market . But more basically e-business engine room overly has the potential to radically transform procural processes , supply chain management , and inter-organizational relationships (Icasati-Johanson Fleck , 2003Customer OrientationTo derive the maximal benefits from any e-Business initiative complete synergy between engineering science and processes is very essential .

ICT applications and e-Business processes must not only run in tandem , but also take into fighting(a) consideration the readiness of customers and suppliers so that these three basic elements of e-Business atomic number 18 in sync with each otherAs in conventional business , the focus of e-Business is also on the customer . For e-Business to result in improvement in customer service and relationship , the firm has to evaluate customer-related processes in the context of the e-Business framework . It is neither capable nor adequate enough to provide the customer online access unless customers atomic number 18 able to communicate their requirements online through a single-point contact . In the absence of a single-point contact , the customer is left in a quandary over the appropriate channel through which to make service or product requests . Once the online customer requirements are received by the firm , ICT applications in bottom should ensure that response is fact and relevant and there is no lack of co-ordination in the customer support system . It is also very crucial that relevant ICT tools are used to send customer feedback into organizational processes at the earliest possible . freehanded lag time between feedback and resultant changes takes the edge of the technology advantage of e-BusinessApplication of ICT tools should have both inward and outward orientation course . In addition to enabling seamless information...If you want to survive a full essay, order it on our website: Ordercustompaper.com

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