Apple - Paper 16

While we visited the apple retentivity on Boylston Street in Boston MA our group was able to gather study about how the store operated. We found the Apple staff to be precise friendly and helpful in regards to their products and services. Although the staff wasnt willing to discuss operational issues like staffing levels or inventories we were assuage able to get information regarding product education, service plans, and stopover out solutions. We were unable to find a direct committal statement, so we came up with one ourselves based on our endure at the store. Apple is committed to bringing the best face-to-face computing and technology experience to students, educators, creative professionals and consumers around the foundation through its innovative hardw atomic number 18, software and Internet offerings. The overall news report we noticed while at the store was that Apple puts a strong emphasis on guiding customers with their purchases and provides a spunky level of after purchase service to ensure that their customers are getting the most out of their products. They had about 15 populate on staff dedicated purely to the education of Apples products. This is very different from an experience at a Best Buy or Circuit City where there is almost no one there to help you with your questions or problems.

The first process that we noticed while at the store is that Apple doesnt offer warranties like most companies. kind of they offer service plans which cost around 60-100$ and last up to 3 years. Under these service plans a customer sewer bring any product back to the store and soulfulness on staff will walk you thru how to fix it or will replace it with a new one. This service would be very helpful with Apples I border or I Touch products because they appear to be very fragile and can run into problems with certain applications. With warranties it often takes some(prenominal) days for a new product to be returned to the customer but with service plans you can bring your product in right away and... If you want to get a safe essay, order it on our website: Ordercustompaper.com

If you want to get a full essay, wisit our page: write my paper