Michael A. Murray, Charles Truett, Kenneth Williams
CMGT/441
May 31, 2012
John Burwick
Riordan Manufacturing
A global plastics manufacturer, Riordan employs approximately 550 nation and projects a $46 million annual income (Apollo Group, 2012). The brass develops plastic beverage containers in the Albany, Georgia plant custom plastics in the Pontiac, Michigan plant, and plastic fan parts in Hangzhou, China. Riordans founder, Dr. Riordan obtained patents sex act for transforming polymers into high tension strength plastics. Dr. Riordan sensed using moneymaking(prenominal) application for his patents, and in 1991 he started Riordan Plastics.
Situation
Marketing learning System
In the past, Riordan Manufacturing used paper and pencil to track sales data. of late the organization has been managing data electronically and the information available acknowledges:
1. Dates of , delivery, consecrate, and defrayment dates according to order
2. Dollar volume for each product to include heart valves, plastic bottles, etc.
3. Customer sales including costs, margin, discounts given, and price paid
Riordan Manufacturing stores guest information in different databases including paper files plus microfiche. The organization is attempting to consolidate this data using a CRM (Customer Relationship circumspection System).
Human Resources Information System
In 1992 Riordan installed a Human Resources Information System (HRIS) as part of the organizations financial systems package and tracks the next information regarding employees:
1. Information about the organization
2. Pay Rates
3. Employee personal information
4. Dates of hire
5. Exemptions for taxes
6. vacation time
Managers submit changes to this information in writing and the payroll shop assistant enters the information into the system. The homework and development specialist tracks development and training data on...
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